ADVICE

For expert sales advice simply call our Milton Keynes store on 01908 370113. Our lines are open 7 days a week. In addition, our store teams are trained to resolve all general enquiries, including delivery issues and updating orders. Should you have received a damaged/faulty item please email us first on info@furniche.co.uk with images and detailing the issue. We aim to respond to all emails within 72 hours and any written correspondence within 5 days of receipt.

Complaint and Resolution Procedure

We hope that you will be pleased with your purchase from Furniche and that you'll never have reason to complain - but if there's something you're not happy with, we'd like you to tell us.

We pride ourselves on finding solutions to problems. Therefore we are committed to resolving all issues that arise quickly and in a fair and reasonable manner.

Step 1

Please visit or call the store and speak to any member of the team. Alternatively ask to speak to the Store Manager or Deputy who will hopefully be able to resolve the issue straight away.

Step 2

If after contacting us you feel we still haven't resolved your complaint satisfactorily, please write to our Customer Care Management team.

Furniche Home Ltd

5 Bilton Road

Bletchley

Milton Keynes

MK1 1HW

Tel: 01908 370113

info@furniche.co.uk